If there is no way or don’t want to talk, subscribers resort to different methods.

The simplest reason why it is impossible to reach a subscriber is that his phone is turned off, or the subscriber himself is out of the network coverage area.

If the call goes through, but the subscriber does not pick up the phone, it is possible that he cannot/does not want to talk, or his smartphone is in silent mode, or the person took advantage of the capabilities of his smartphone by selecting the “priority” option. For example, owners of Sony devices have this opportunity - by adjusting the volume of the smartphone, you can select one of the modes “silent”, “priority”, “sound”. Just the “priority” option allows you to filter calls, passing only those that are in the address book.

The “black list” created by the subscriber will prevent unwanted people from calling him. If an outgoing call only rings once and then the call is dropped, the caller is probably on such a list; or he hears short beeps, as if the number is busy, or the message “the subscriber’s device is turned off or is out of network coverage.”

This type of communication is not available to the subscriber. What does this mean? - www.site/all_question/other/2016/April/72499/187718

And the picture is completely different if the outgoing call is dropped immediately, and the caller does not hear a single beep.
In this case, it is possible that the subscriber used the services of a cellular operator and turned off all incoming calls; I activated the “call barring while roaming” service. In this case, the subscriber can receive SMS messages (that is, they can reach the subscriber), if they have not turned them off.

The “call barring” service (the so-called “black list”), not only incoming but also outgoing, is offered by all cellular operators.

After the service is activated, you can independently add those numbers that are considered such to the list for unwanted calls. It is also possible to block an unwanted number forever.

The inability to reach the subscriber may be due to the fact that he has the iVoiceCallMaster program installed, with the help of which all unnecessary or unwanted numbers are redirected to a SIM card that simply does not work.

There are times when it is impossible to reach a subscriber because “blocking incoming/outgoing calls” is enabled in the settings of his smartphone.
For an iPhone, it helps to enable the “show my number” option in the settings so that calls can be made.
If there is a problem with your smartphone that it does not allow outgoing calls, you can reboot it (this is useful to do periodically), as well as turn off/on the 3G function (this may be due to the “raw” firmware).

For the Android operating system, a program has long been invented that cuts off unnecessary incoming calls or redirects the caller to voicemail. The program is called Current Caller ID and is suitable not only for smartphones, but also for tablets. To take advantage of this opportunity, the Current Caller ID application must be installed on your gadget.

There is an opinion on the Internet that simply turning on the “black list” option, without specific numbers in it, does not allow you to reach the subscriber, and only when it is turned off do calls go through, but this is an isolated opinion that needs to be verified.

Quite often, inexperienced iPhone users (as well as other smartphones) are faced with the problem of receiving incoming calls. More precisely, other devices simply cannot reach the subscriber, and this can happen for a number of reasons, which complicates the diagnosis.

In contact with

In this manual, we will list the most common situations that lead to blocking of incoming calls on the iPhone, as well as ways to resolve them.

They can’t get through to you – Do Not Disturb and Airplane Mode are turned on

Perhaps the most common case is that the user raises the “curtain” of the Control Center and accidentally activates "Airplane mode"(button with an image of an airplane) or " Do not disturb"(a button with a crescent moon), after which it becomes impossible to reach the subscriber.

• If you call a contact who has activated "Airplane mode", then the phone will tell you that “the subscriber’s device is turned off or is out of network coverage”.

• If you are calling a contact who has the "Do not disturb", then no matter how many times you call, the phone will always be busy ().

The activation of these modes will be indicated by the corresponding icon in the desktop status bar, and you can disable them in the same Control Center or in the main settings menu. Also note that the mode "Do not disturb" can turn on automatically at a certain time of day if such a condition is specified in its parameters.

In more detail the mechanism of operation of the function " Do not disturb" described .

They can't reach you (or you) - TTY or virtual TTY mode is on

Sometimes, when exploring the capabilities of a smartphone, a novice user resembles a puppy in a new apartment - he tries out all the possible functions, options and modes that he finds in the settings. The result is usually unpleasant, but easily reversible consequences. For example, you won't be able to get through on your iPhone if you enable the TTY feature (designed for people with hearing loss or hearing loss) in the menu. Settings → Basic → Universal access → TTY". The activation of this feature will also be indicated by an icon at the top of the home screen.

They can’t get through to you (or you) - check the “Black List”

In the case when only one or several subscribers cannot reach you, especially if it is an ex-boyfriend or an annoying work colleague, then it would not be superfluous to check the list of blocked contacts.

To remove a person from the “black list”, go to the menu “ Settings → Phone → Lock and ID. call", swipe left on the contact you want to amnesty, and press “ Delete".

Number identification

In the settings of the standard iPhone dialer application, there is also an option called “Display number”, which, when deactivated, allows you to make calls anonymously. However, such secrecy often has a downside - the operator or network settings of other subscribers may prevent them from calling your iPhone.

However, many users complain that the option “ Show number" turns off spontaneously after rebooting iPhone. To make sure that it is active, you should find the corresponding item in the menu “ Settings → Phone».

This type of communication is not available to the subscriber, what does this mean on MTS? Users often ask this question. Our material will discuss possible reasons for this situation.

Now many operators block the number after the balance goes into negative values. This way they encourage the client to top up their account in order to continue using mobile services.

MTS is one of the operators that actively practices phone blocking. If the balance goes into minus values, then in addition to outgoing calls, incoming calls will also be subject to restrictions. To start actively using the operator’s services again, you need to top up your account to the required value.

What does it mean that this type of communication is not available to MTS subscribers? This information demonstrates that the subscriber you are trying to reach cannot use communication services for certain reasons, which is why some restrictive measures are in place on incoming calls. You will have to contact him by another phone number or through another channel.

Why is this type of communication not available to MTS subscribers?

There are many reasons for this situation:

1. The client’s balance went into negative territory, and the operator temporarily limited the use of mobile services.
2. There has been a breakdown.
3. The SIM card is broken.
4. The subscriber independently requested temporary blocking of the number.
5. It is located along with poor signal reception.

This type of communication is not available to MTS subscribers - what should I do?

Why they say this type of communication is not available to MTS subscribers, you understand. But what to do if such a situation arises? If you cannot get through, then you should call another number, or write on social networks.

If friends or relatives cannot call you due to restrictions in the provision of services, then the first thing you need to do is check your balance. It probably went into negative values, and the operator blocked the number.

You can top up your balance in various ways:

• At the nearest terminal.
• At the ATM.
• Through the Internet banking system.
• Through third party services.
• From an electronic wallet.
• From a bank card on the operator’s website.

Network failure is one of the possible reasons why your phone is blocked. You need:

1. Contact the contact center at 0890.
2. Report a problem.
3. Specialists will check the functioning of the network and transfer the information to the technical service.
4. The company's employees will quickly eliminate the failure that has arisen.

You may be in an area with poor network coverage, for example, in a forest, on a highway, or on the shore of a pond. After returning to the city, communication should be fully restored.

The SIM card could be damaged. What to do in this case?

• Contact the contact center and report the problem.
• Employees will ask you to come to the nearest office for an exchange.
• Choose a suitable salon and visit it in person.
• Specialists will issue a new SIM card and copy the old number onto it.

In case of voluntary blocking, the subscriber only needs to send a request to disable it. It will appear online again within a few minutes.

Phone disconnected

We cannot exclude the possibility of simply turning off the phone. After turning on the device, the subscriber will return to the network and will again be able to receive calls from other clients.

This type of communication is not available to MTS subscribers - how can I get through?

It is worth mentioning another reason - inconsistency of standards. For example, you make a call on a 4G network, but only 2G is currently available to the client, since he is located outside the city.

What to do in such a situation? In the device settings, set priority for 2G networks. In this case, the call will be made using the legacy standard and the client will be able to receive the call.

Crossing borders

You figured out how to understand this type of communication is not available to MTS subscribers. When moving within the coverage area of ​​towers of foreign companies, communication may be unstable. Networks overlap each other, and the phone often automatically switches between them.

In border areas, for this reason, the connection may be interrupted, and it is often impossible to reach the subscriber. One way to solve this problem is to connect roaming. Don't forget to top up your account to fully use this service.

Do you receive SMS?

Do you receive SMS messages when a number is blocked? Yes, the client is able to receive the message, but will not be able to respond to it. If you want to urgently convey important information, then write an SMS and send it to the subscriber’s number.

Algorithm of actions when a problem occurs

Can't your loved ones reach you? If this situation occurs, proceed as follows:

1. First check your phone balance.
2. If it is negative, then top up your account.
3. Is there enough money to use the services? Then check the serviceability of the SIM card.
4. Assess the signal reception level.
5. If you cannot find the cause of the problem, then contact the operator and talk to him.

“Why can’t they reach me even though my phone is on?” is a common question asked by subscribers of different operators (MTS, Beeline, Tele2, Megafon). Most often, the caller receives short beeps (busy) or a return message that “The subscriber is temporarily unavailable.” It also happens that when the antenna is full, the call does not go through, a little later only messages arrive notifying about missed calls. Today we will talk about all the sources of failure in which it is impossible to get through.

Reasons for failure of communication with the subscriber

It is impossible to answer this question in advance. It is necessary to comprehensively study all the circumstances on the basis of which conclusions can be drawn. Let us immediately note the most popular reasons:

• SIM card malfunction and/or damage;
• OS damage, firmware malfunctions, software glitches;
• incorrect settings of the communication module or other hardware failures;
• Operator problems are the most common cause.

What to do if they can’t reach you?

As a rule, the cause is found out by eliminating options. For convenience, let's look at each source of the problem separately. Let's start by studying the SIM card.

Faulty or damaged SIM card: how to determine?

A simple and logical solution would be the following procedure:

Partial malfunction or damage may result in the call being unable to be completed. By inserting the card into another phone, history repeats itself exactly. At the same time, the other SIM card in my native phone works well and without problems. In this case, you just need to contact the communication center and make a request for a replacement SIM card with the same number.

Software failure

Glitches and bugs occur regularly when using the device intensively. Their scale can be determined as follows.

Communication module and hardware failures

To begin with, it’s worth saying that some smartphones with two SIM cards have only one radio module. Accordingly, then only one of the cards will be “online”. If this is not your case, then simply try rebooting the device or entering airplane mode. It helped, but the problem appears regularly? Use a hard reset or reflash the device with stock firmware from the office. site. Such moments are quite problematic to diagnose:

OS problems

Can a smartphone stop receiving incoming messages after an unsuccessful firmware update? Other malfunctions may also occur. This occurs due to the use of an inappropriate ROM file (usually custom firmware) or version of the radio module. Incompatibility can be resolved by flashing the firmware. If critical damage occurs, you will have to contact service for help.

• Failures can also be caused by system updates arriving over the air. Therefore, it may be effective to roll back the operating system to a previous version and then disable auto-update.

Operator problems

• The lack of a quality network is commonplace. Often, in a densely populated area, rather weak equipment is installed that is not able to correctly serve customers. The problem is especially acute during the holidays and affects all popular operators - MTS, Beeline, Tele2, Megafon, etc.
• Another option is lack of coverage or repair work. One way or another, the subscriber temporarily leaves the network coverage area. It is quite logical that in this case the signal in the phone is either absent or at a minimum.
• The operator can block a subscriber for violations of the rules for using the network (hooliganism, spam, etc.) or in the absence of replenishments for a certain period of time (usually a year). The message from the caller's operator speaks specifically about blocking.

To improve the quality of communication, you can use special software or connected equipment. The software's capabilities are very limited, so this is not about improving communication, but about optimizing it. There are enough programs in the Playmarket that allow you to automatically configure your phone to the desired operating mode - for example, “Quick Settings”.

• The connected equipment is selected depending on the distance from the tower and the presence of interference on the line. Some professional systems can actually improve the quality of communication in a small area at a distance of 30-50 km from the tower. It is often used by owners of country houses.
• If you find a problem after flashing, be sure to check if the phone's IMEI matches. You can find out by dialing the combination *#06#, and you can compare the code with the number indicated on the box or under the battery. A lost IMEI can be restored - there are many video instructions on this matter.
• If they are calling and you are always busy, then turn off your mobile Internet - completely! And all the synchronization too. Especially if the operator transmits data over a 2G or 3G channel, then it is sometimes impossible to receive calls using the Internet. At least on standard equipment.
• There is a possibility that your phone does not allow incoming calls. This can be done in the device itself, for example, in the Mode settings, or through the operator. In the first case, disabling this function or any type of reset helps, and in the second, calling the operator.

Conclusion

In most cases, problems are short-term, regardless of the cause. If you have tried all the suggested methods and tips, but they can’t reach you and your phone is turned on, then, most likely, we are talking about a deeper breakdown, which can be diagnosed at a service center.