Delivery to the addressee

Delivery to the recipient

Means the actual receipt of the postal item by the recipient specified in the postal item.

Flew to destination country

The postal item will be handed over to the post office of the destination country for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Departed from the airport

The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 10 days.

The postal item has departed from the airport of the sender's country and is heading to the destination country.

After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notification with which you need to come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, and in the near future the postal item will be handed over to the post office of the destination country for further delivery to the recipient.

Ready for shipment

Ready to ship

Means that the postal item is packaged, marked and will be sent soon.

Detained by customs

This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

Submission

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Import international mail

The operation of receiving the item in the recipient's country.

All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered about where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason delivery did not take place. This status does not reflect the specific reason for non-service.

Options for further action:

• New delivery attempt
• The parcel will be transferred for storage until demand or until the circumstances are clarified.
• Return to sender

What to do if you receive this status:

• It is necessary to contact the post office delivering the item and find out the reason for non-delivery.
• You must contact the post office yourself to receive the shipment without waiting for notification.

Treatment

Processing at an intermediate point

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Processing at the sorting center

Status Processing at the sorting center - assigned in the process of delivering the item through intermediate sorting centers of the postal service. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

Processing completed

Generalized status, meaning the completion of processing of a mail item before sending it to the recipient.

Awaiting delivery to the post office

Means that the postal item is packaged, marked and will be sent soon.

Awaiting shipment

Means that the postal item is packaged, marked and will be sent soon.

Awaiting quality check

Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

Upload operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure has been completed, the postal item has been handed over to the post office of the destination country for further dispatch to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Cancel shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

Item is ready for dispatch

Means that the postal item is packaged, marked and will be sent soon.

Sent

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be transferred to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Sent to destination country

A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note!
The following status will not be displayed immediately as soon as the parcel arrives in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the international postal exchange location.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred for storage

Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the sender's country

In the recipient's country

Loading onto the plane

Loading onto the plane before departure to the destination country.

Loading into transport

Preparations for shipment are completed

Means that the postal item is packaged, marked and will be sent soon.

Preparing for shipment

Means that the postal item is packaged and marked for further dispatch.

Preparation for export

Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

Left the airport

In the sender's country
The postal item has departed from the airport of the sender's country and is heading to the destination country.
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient's country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the international exchange site

The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (toll-free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item has left the postal sorting center and is heading towards the recipient.

Left the ShenZhen Yanwen sorting center

The mail has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item has left the transit country and is directed towards the destination country, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the transit country

The postal item left the sorting center in a transit (intermediate) country, was sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Information about the postal item has been received

Received information about the postal item in electronic form

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Postal item is registered

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the international exchange location

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at the post office

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at ShenZhen Yanwen sorting center

Indicates the arrival of a postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, selecting a route and sending it to the recipient.

Arrived at the sorting center of the destination country

The postal item has arrived at the sorting center of the destination country for subsequent import/export operations.

Arrived at destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

Arrived at the small package processing center

Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.

Arrived at warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

Arrived in the territory of the Russian Federation

The postal item arrived on the territory of Russia, for further import and dispatch to the recipient.

Reception

Reception

This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the postal item. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

Reception by the customs service of the country of destination

The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

Customs clearance

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Transportation of mail from one sorting center to another, towards the recipient. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Export, processing

Indicates the actual dispatch of the postal item to the destination country.

The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Electronic registration of mail

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Many users are beginning to actively track the movement of their parcels using a variety of resources. After all, the order comes from a distant country and it is important to know where in the world it is currently located. There are cases when, when monitoring, a user may encounter the “Attempted Delivery” status. Let's take a closer look at what this status is and whether you should worry when you see it.

• This status may also have other names in Russian (“Unsuccessful delivery attempt”, “Failed to deliver”, “Delivery failed” and others with similar meanings). Below is a complete list of statuses in English:

• On the site itself, the status may look like this:

• If you track a parcel on some resource (Track24 was chosen for example), then the status may look like this:

This status does not bode well. It means that the parcel has already arrived in the city and is at the post office or courier, but for some reason they could not deliver it to you.

Reasons why the status of delivery attempt from Aliexpress may be displayed

• One of the main reasons is that the parcel arrived at the post office very late and the postal employees simply do not have time to notify you. For example, the post office is open until 19:00. They received the parcel at 18:30. They need to indicate the status of the order. Therefore, they may indicate that you allegedly did not pick up your order today.
• The second common reason is that the courier does not have time to come to you to deliver the parcel and therefore he can set this status. Or the courier was still able to reach the address indicated on the parcel, but no one was home. Another option is that the courier was unable to contact you by phone.
• Another reason could be an incorrectly specified address. For example, you could have made a mistake in the apartment number. In this case, the notification of the arrival of the parcel will be thrown into another mailbox. Until you track it yourself and find out that the package is already in the mail, the order will be updated with a delivery attempt status every day.
• There are also other reasons why such a status may be displayed (unscrupulous postal employees are simply too lazy to take the notice to you, there was a glitch in the program, etc.)

What to do if you see the status of an attempt to deliver an order from Aliexpress

Do not panic or sound the alarm under any circumstances. If you see this status late at night, go to bed and do something the next day.

• If your package must be delivered by courier, then call him back and make an appointment. Or call back the company where the courier works and ask to connect you with him.
• If the parcel was delivered to a regular post office, then call them back and check whether the order is already at the post office and just go and pick it up.
• Double-check the delivery address specified in your order. If there is a mistake in the street name or house/apartment number, then stop by the post office with your passport. The parcel will be returned to you calmly.

You should worry about a parcel when its status is not displayed at all. This means that the seller gave you the wrong track code and it is impossible to find out where your order is now.

The “Delivery attempt” status is not as scary as it seems. You can rest assured that your parcel has arrived safely in your city and you will soon be able to pick it up.

Happy shopping everyone!

The Chinese goods website Aliexpress is very popular among domestic buyers. That is why users of the branded service actively place orders and at the same time receive their goods on time.

However, the situation may not turn out the way we would like, and the user, instead of the ordered and paid for goods, only receives a message that it cannot be delivered. What does this mean and what to do in such a situation?

In what cases can such a message appear? There are only a few situations in which the service indicates that it is impossible for the buyer to receive the package.

The parcel was rejected by customs. This is usually due to the fact that the sender did not complete the necessary documents correctly. This approach to the matter significantly complicates the further possibility of receiving the goods and in such cases, refusal to send is practiced so that the user can receive money into his account.

Also, problems at customs can provoke the need for a long delay of goods. In this case, an indefinite tracking status of the goods may be set and it may be received even if there is a delay under the concluded contract with the company. In this case, the client receives a fee for late payment and has the right to keep the goods for free.

The parcel was not accepted by the local post office or has already been sent back to the sender. This factor needs to be monitored especially carefully, because each person gets the opportunity to track their product on the site (if it costs more than a few dollars).

If the buyer does not have such an opportunity, then he must independently find out the status of sending the goods at the post office. This is very important, because you can miss the period during which the post office stores the parcel. It is also possible that the postal workers did not send the corresponding notification to the client and it was for this reason that he missed receiving this product.

It is also possible that the package did not reach the client and got lost on the way. This option is also marked with a similar error and is displayed on the user’s account.

How to avoid possible consequences?

It is worth tracking your parcel carefully. This service is offered for most items that the customer orders. If the order amount is small, then it is recommended to make a few more small purchases from this seller and after that he will combine both together and make a tracking code.

If there is no code, In order to track the goods, you should definitely check your mail 2 weeks after payment and placing the order. This is a great advantage for every person who prefers to personally verify the receipt of the parcel.

Need to check your mailbox, which may contain a message about the delivery of the package. This also cannot be ignored and must be taken into account. Moreover, postal workers often deliver the parcels themselves to your home, if they are oversized.

It is necessary to carefully monitor the deadline for completing the transaction. If you need to place an order for a product and you need to wait 2 months for it, then you should periodically visit the site so as not to miss the deadline for opening a dispute, which is assigned by the seller.

Thanks to such a dispute, the client can receive money for undelivered goods, but only if his application is accepted before the expiration of this contract. It is for this reason that the site constantly warns clients to make timely purchases and submit requests for arbitration.

In case of disputes or a visible delay of goods at one point, it is worth contacting the seller’s representatives, who may be better informed about the current situation. They will be able to accurately and correctly explain what the problem is and when you can expect to receive the parcel, if it is planned at all, so you should definitely pay attention to this factor.

In general, the Aliexpress website is very popular among our compatriots, even despite some problems with arranging delivery and payment for goods. Every year the popularity of this resource is only growing, because it offers unique discounts on goods and the products themselves at a relatively low cost.

Customers can also find here those options for clothing, gadgets and electronics that in European stores are significantly more expensive than their analogues.

Another reason for the popularity of the service is possibility of payment in many convenient ways, as well as the fact that clients receive very user-friendly arbitration, which helps resolve controversial issues between the seller and the buyer.

Many buyers began to encounter a notification from the trading platform that that it was not possible to deliver the parcel from Aliexpress. The alert was added to the system quite recently, and therefore it provokes confusion and also panic among buyers.

The notification most often arrives the next day after a notification or call from the post office (courier service) about the need to pick up the parcel. The buyer also receives the message “Failed to deliver parcel from Aliexpress” when the courier was unable to contact the recipient and therefore the scheduled delivery did not take place.

What does delivery failure mean on Aliexpress?

The notification means that the first attempt to deliver the goods from Aliexpress was unsuccessful. Usually postal and courier services again attempt to contact the recipient to deliver the goods.

The buyer can also independently contact the company delivering the order to agree on the details of the delivery process.

Another reason why the system may send a “Delivery failed” notification is an error by the postal or courier service operator, when he inadvertently assigns this status to the parcel.

To find out the true reason for the message, you first need to contact the postal service. No one else can provide a comprehensive answer to the question of what it means that a parcel from Aliexpress could not be delivered.

You should contact the postal service for clarification immediately after receiving the relevant notification. It is important to understand that by ignoring the problem, you may lose your package.

If you encounter the problem described above, do not panic! “Delivery failed” does not mean that the order has been or is about to be sent back to the seller.

Every day, hundreds of thousands of newcomers get acquainted with the legendary Chinese site. On a well-known trading platform you can buy almost everything. Low prices, free shipping and much more attract many users. The only thing that might be alarming is the long, long journey of the parcel. Anything can happen to your package during delivery. For example, she may never come. It's good that you can track your orders using special websites.

Some users encountered a situation where, while tracking a parcel, the status of unsuccessful delivery was updated. Let's take a closer look at what this status means.

Delivery failed to Aliexpress. Delivery failed

If, while tracking a parcel on some resource, you encounter the status “Unsuccessful delivery attempt” (or something similar in name), then do not immediately panic. This means that your order is already at the branch or with the courier, and they tried to hand it to you. Let's take a closer look at why this could happen:

• For example, your order must be delivered by a courier. He must call you in advance to agree on the date and place of delivery. If he doesn’t get through (you couldn’t answer, you didn’t want to pick up from an unknown number, your number is no longer valid, etc.), then he can mark this as an unsuccessful delivery attempt. Having seen this status, you should urgently call the courier back (if you have his number) or find the number of the postal company (where the courier works) and ask for the courier’s number.
• The courier did not have time to visit you on the scheduled day and noted that the attempt was unsuccessful.
• The courier stopped by your home, but there was no one there.
• If your order has arrived at the post office, then the post office employees should notify you about this (throw a notification in the mailbox or send an SMS notification). But it is not always possible to pick up the parcel on the same day it arrives. Therefore, the order may display a status indicating an unsuccessful delivery attempt. In rare cases, postmen may simply be too lazy to notify the recipient about the arrival of a parcel and set the status as an unsuccessful attempt.
• The reasons may also include an incorrectly specified address. For example, you could have made a mistake in the apartment number. In this case, the postman will send the notice to another mailbox.

In any case, if the delivery fails for the above reasons, then there is no need to panic. Your parcel has arrived and is already at the department. You must first call the post office to clarify all the necessary information, and then go to the branch and pick up the order or contact the courier and make an appointment.

For the example below, the site for tracking shipments “Track24” was used. The parcel arrived at the state post office. There was no notice sent to the mailbox, no SMS notification to the phone. Until the buyer himself tracked it and decided to go to the post office to pick up the parcel, every day the order displayed the status “Unsuccessful delivery attempt.”

You can find out about an unsuccessful delivery attempt not only on special resources, but also on the website itself. To do this, you need to go to the order details page and go down to the “Shipment tracking” section. The latest order statuses will be added to the “Details” column.

Delivery from Aliexpress failed at all

Almost all parcels reach their recipients safely within the specified time frame. But there are times when the order never arrives. Reasons why the package may not arrive:

• The first and most important reason is the incorrect address. If you made a small mistake in the name of a city or street, it’s okay. But if you made a mistake in the index, then the parcel will play around all over the world, and it is unlikely that you will ever receive it. Therefore, carefully fill out the delivery information.
• The parcel got lost somewhere along the way. This can happen with ordinary inexpensive parcels. For example, if the product was thrown into a small envelope, then it could simply fall out somewhere during transportation.

If the order protection period expires, and the parcel is still on the way, then feel free to open a dispute. You are required to return the money. It is quite possible that in the end, the order will still be found and will arrive after the dispute is won.

Always track your parcels on special resources and monitor the buyer protection period.

Happy shopping everyone!