Now we will try to find out all the ways to get the “Promised Payment” from Rostelecom. Anyway, let’s get acquainted with this function. It’s not for nothing that many subscribers find it very useful. Any client of Rostelecom has the right to use this opportunity. And it doesn’t matter how exactly. The main thing is that the “credit” will serve to maintain communication with the world. That is, you can ask for it for both the Internet and the phone. Sometimes this is very convenient.

Description

But before you take the “Promised Payment” from Rostelecom, you will have to understand what it is. As already mentioned, this is a kind of loan. You borrow from a company in order to use certain communication services for a certain period of time. And then you pay off your debt with some interest. It’s very convenient if you suddenly don’t have the opportunity to pay for your phone or internet, but you don’t want to lose connection.

How to get the “Promised Payment” from Rostelecom? To do this, as already mentioned, you must be a client of the company. Without this point, you will not be able to bring your idea to life. Let's now learn more about connecting this function. You will definitely choose some option for yourself. Please note that "Promised payment" works for 5 days.

By phone

So, the first option is to contact the operator directly. You must call the Rostelecom call center in your city and indicate your desire. You can use a single number for all cities: 8-800-100-25-25. This action is absolutely free.

How to receive the “Promised Payment” on the phone or the Internet from Rostelecom? The operator will answer you. You must say that you want to connect to this service. Next, announce the number for the “loan” and the amount of money (but not more than 200 rubles for individuals). The operator will fill out an application for connection and send it for processing. A few minutes of waiting - and you should receive a response in the form of a successful connection message. That's all, you can use all communication services for another 5 days. It is advisable to pay for the telephone/internet along with the debt in advance.

Sending commands

How to take Russia) on your own? In this case, the option using USSD commands is suitable for you. They help you disable and enable certain functions at any time of the day or night. Perhaps this method pleases most clients.

To connect yourself to a “credit”, dial *100*17*amount# from your phone. Next, click on the “Call” button and wait for a response with the result of processing the operation. Typically this process takes no more than 5 minutes. Basically, that's all. No additional manipulations are needed. Everything is easy and simple. True, you should not forget about the restrictions on the amount of “loan”. Otherwise the request will not be processed.

Interactive menu

Another very interesting and no less popular way to help answer how to take the “Promised Payment” from Rostelecom is to use an interactive menu to accomplish the task.

What exactly should the subscriber do? Dial *111*23#. After this, a small menu will appear on your phone screen. In it you must study all the points and select the function of connecting the “Promised payment”. Next, enter the loan amount and submit your request. You can wait for the result. Unfortunately, the interactive menu, despite its popularity, is not particularly convenient. After all, it will take a long time to study it. And sometimes it is difficult to find “Promised payment” among all the offered options. There is no need to despair. Rostelecom offers at least two more methods to enable this option. Even a novice subscriber can handle them.

Robot

If you deliberately want to use the “Promised Payment” connection using a robotic voice, dial the number 5000131 and wait for an answer. Now listen carefully to the possible actions. Select "Promised payment" among all services. Then simply follow the instructions from the answering machine. If you do everything correctly, you will be able to enter the loan amount and submit a request for processing. At the end of the conversation, you will receive a notification with the result of your actions. Has everything been done correctly? Then you will receive the "Promised Payment".

Networks

And now a little about the latest offer from our today's provider. The Internet will help anyone and everyone to take the “Promised Payment” (Rostelecom). Or rather, the official page of the provider. Here you can request the service for both your phone and your Internet connection. Recently, this method has become increasingly popular.

How to bring it to life? Go to the Rostelecom website and log in to your “Personal Account” there. If you don't have one yet, get one using a simple registration. Next, go to the “Services” section and find “Promised Payment”. Click on this line - a page with an application will open. It must be filled out and sent for processing. Do not forget to indicate the number for which the “Promised Payment” is taken, as well as the loan amount. After sending the request, you will receive a notification with the result. As you can see, everything is not as scary and complicated as it might seem at first glance. Each Rostelecom subscriber has the opportunity to take the “Promised Payment” for 5 days without any problems.

When Rostelecom reaches a zero or negative balance, you can use the short-term option of a trusted (or promised) payment - it is provided to all subscribers of the company who have met a number of conditions.

This service implies that communication will not be limited for several days, giving you the opportunity to pay the subscription fee a little later if you are unable to pay at the time the debt arises.

In fact, this is a mini-loan, only without interest and commissions, which allows you to exhaust yourself on communication services so that access to them is not blocked until you repay it and the subscription fee.

The promised payment may be different and it can be connected in several ways, depending on what exactly you are using from Rostelecom.

This is a temporary option - when the loan expires, the connection is blocked again, therefore, by taking out such a loan, you are automatically obligated to repay the debt during its validity period. Otherwise, there may not be access to the Internet, TV or mobile calls and SMS.

Payment has two forms - automatic and manual. A manual payment is taken when it has not become a monthly practice for you, and you use it for great need. This can be done at any time. The automatic form means that when a certain date or negative balance is reached, the loan is credited without your request, and provides you with the use of communications for a couple of days on your own.

The duration of some types of promised payments may depend on your status in the OnLime.Bonus system (from 3 to 14 days).

What can you borrow from Rostelecom for?

The promised payment is available for connection among subscribers using the Internet from the company (in Moscow - and from OnLime), TV or mobile communications.

How to connect “Promised Payment” to the Internet and TV

If you have Internet and television connected to Rostelecom, the credit option can be activated in two ways (note - information for OnLime subscribers, check conditions by region with Rostelecom technical support):

1. Through the system's Personal Account - the most convenient way if you bothered to connect to this service before your balance went into negative territory.

To do this you need:

• Be registered in the system - this is usually done when connecting to the Internet and TV;
• go to the website https://www.onlime.ru (for those connected to OnLime) or https://lk.rt.ru/
• enter login/password;
• go to the “Payment” block - “Promised payment” panel;
• Click “Pay” and select the personal account to which you want to connect the service.

Activation and validity period will be indicated on the screen after agreeing to the terms of the offer. Depending on your status in the Online bonus system, payment may be available for 3, 5 days or two weeks. The choice of term will be available upon activation.

1. Via SMS message.

You can connect the promised payment via SMS request only for 3 days (for OnLime).

To order, you need to send an SMS message, the text of which will read “Online OP”. The number for sending is 2558 (OnLime). SMS is sent free of charge. The phone number must be linked to your personal Internet or TV account.

If you have several personal accounts linked to one phone number, the SMS should look like “Online OP personal account number.”

1. By calling technical support - 8‑800‑10‑00‑800 . You need to tell the operator your Internet or TV account number.

According to the terms of service for OnLime subscribers, the debt on the account should not exceed 100 rubles, because the payment is limited to this amount. Also, you should not already have any credit payments connected, and the last one should be taken no earlier than 30 days before submitting a new application.

All new OnLime TV and Internet subscribers receive this service automatically - it is activated if all conditions have been met and the time to pay the balance approaches. You can disable automatic payment in your personal account.

Mobile connection

It makes sense to take the promised payment for mobile communications if you use a prepaid payment system. Postpaid subscribers already use communications as if on credit, and they are given 20 days to pay the bill, but they can also request this option (provided there is no 60-day debt). But for prepaid tariffs, credit is the only way not to be left with blocked mobile capabilities if you did not manage to top up your account for the month on time.

Payment for mobile communications is valid for 5 days. The limits on the amount are the same as with an Internet connection.

Contacting technical support

The easiest way, available even with a zero balance, is to call technical support. You can contact 8‑800‑10‑00‑800 or 8-800-300-18-02. The service can be activated either through direct communication with an assistant manager or through an automatic menu.

To connect, you will need to indicate your phone number, term and amount.

USSD command

The fastest way to order a “promise” is to send a short command.

In Rostelecom, the following combination is used for an application: *100*17#. Don't forget to press the call button after entering. You must dial from the number for which you are ordering the option.

If the payment is available, the connection will occur automatically and you will receive an SMS confirming that 100 rubles have been credited as a loan for 5 days.

Voice menu

A voice menu in which you can check your balance and send a request to the OP is available by calling 1888 . You should call from the exact number to which you want to order a payment. Follow the menu instructions and you will be able to activate the option in a couple of minutes.

Personal Area

The personal account is available not only for Internet and TV subscribers, but also for mobile communications users. To activate payment to your personal phone account you need to:

1. Log in to your account via the website https://lk.rt.ru/#login or the mobile application.
2. Select the “Payment” block - “Promised payment”.
3. Select a connected personal account (if you use more than one service from Rostelecom).
4. Click “Activate” or “Order”.

All details will be displayed on the screen. You must also agree (check the box) with the conditions for providing the option.

When can a service be refused?

There are several situations when an application may be rejected.

For Internet and TV users:

1. The debt is more than 100 rubles.
2. The last loan was taken out less than 30 days before this application.
3. Your OnLime Bonus program status does not allow you to take out a loan for a certain period (only users with Gold status, for example, have access to 14 days of OP).
4. You have already taken one OP or the option is connected in automatic mode.
5. You sent a message from a number that is not listed in your personal account and is not connected to your personal Internet or TV account.
6. When sending a message from a number that is linked to several personal accounts, you did not indicate the personal account number for which you want to take the OP.

For mobile users:

1. You have a postpaid tariff and have a debt of more than 60 days.
2. You have a prepaid tariff and the blocking period is more than 30 days.
3. Another OP is already connected.
4. You have never paid for communication before (new subscriber) - there must be at least one payment to order the option.

Is it possible to activate the “promised payment” if the service is blocked?

If communication services have already been blocked, you can activate the promised payment if the blocking did not last for many months.

When you activate the option within an hour, the block on your personal account will be lifted for the number of days that turned out to be available to you under the terms of the service.

If during the validity period of the OP you do not cover the debt and subscription fee, the connection will be blocked until the balance is replenished.

No money, but urgently need to call or visit the World Wide Web? There is no way to top up your balance in the near future? It doesn’t matter, you can always stay in touch by using the “Promised Payment” service from Rostelecom.

“Promised payment” is an option from Rostelecom that allows subscribers to use mobile communications and the Internet if the funds in their personal account run out.

Who is the service available to?

Provided to Rostelecom subscribers who have been using the network services for more than 2 months. In this case, the following conditions must be met:

• the subscriber does not have receivables (exception - the debt period is less than 15 days);
• the number does not have a financial block (exception - blocked for less than 10 days);
• the total amount of money deposited into the personal account over the last two months exceeds 200 rubles.

Conditions

Rostelecom provides the “Promised Payment” under the following conditions:

1. The loan amount cannot exceed 100 rubles.
2. Allows you to use communication services within 5 days from the moment of connection.
3. Commission for use is 7 rubles.
4. The cost of the provided communication services cannot exceed the payment amount.
5. The option is available twice a month.

How to connect?

You can activate the option in two ways, depending on which communication services you are currently interested in.

1. Mobile subscribers just need to dial the combination: *100*17*(payment amount)# call button.
2. To connect to the Internet, the user should go to “Personal Account” and order the service.

How to order a service for Internet users

Would you like to take the “Promised Payment” from Rostelecom to use the Internet? Then you should:

Shutdown

You cannot disable “Trust payment” using commands and requests. The service is disabled only in two cases:

1. You have topped up your personal account with the amount of the trust payment.
2. Five days have passed since the order. If the payment amount is not deposited into the account, the number is automatically blocked.

Rostelecom subscribers about the service

Diana

A convenient thing that has helped me out more than once. It’s easy to connect, just dial the order code and send it from your phone. The only drawback is to remember that you need to top up your account within five days, otherwise the number will be blocked.

Alexander

I took the “promised payment” more than once, mainly to replenish the Internet. Although the service is useful, it is not without its drawbacks. Valid for five days, available twice a month, there is a limit on the amount, plus a fee is charged for each use. But, in general, it is ideal for those who quickly run out of money in their account and do not have the opportunity to immediately top up.

The content of the article:

Promised or trust payment is a service that allows you to replenish your personal account in debt. It is convenient to use this option when there are no terminals nearby, for example, while at the cottage or fishing, or if you simply do not have enough time to make a payment.

Let's look at the instructions on how to take the promised (trusted) payment from Rostelecom to the Internet and mobile phone.

Promised payment for Internet Rostelecom

In cases where the Internet connection is not paid on time, the provider may suspend the provision of the service. What to do if you need network access right now? Rostelecom subscribers have access to the Promised Payment service, which allows them to extend the time of using the network by 5 days.

You can activate the service or simply receive the promised payment for Internet services by following a few simple steps:

After processing the request by the accounting system, the Internet will work. This usually happens within three to five minutes.

The debt to Rostelecom for the “Promised Internet Payment” service must be repaid within 5 days. If this is not done, access to the promised payment may be blocked.

Video instructions for your convenience

Rules for providing the “Promised payment” service to a mobile phone

Not all subscribers of the company can receive the promised payment. To activate the service, several conditions must be met:

• The number must be connected at least four months before the date of use of the option.
• There should not be any disconnection of the number within the last seven days.

The maximum amount of the promised payment for individuals can be 100 rubles. You can take out a loan on your phone for 5 days. If the subscriber does not repay the debt within a week, access to the Trust Payment service will be blocked for 30 days.

It is worth remembering that you will have to repay 7 rubles more. This is exactly how much Rostelecom charges the promised payment for using the service.

How to connect the promised Rostelecom payment on a mobile phone?

There are several ways to take the promised payment. This:

1. Sending a USSD command. In order to take out a loan on your phone, you need to dial on the device*122*1# and send a call. It is also called the “promised payment number”. Then, following the system prompts, you need to complete the activation of the service. The amount of the promised payment will be credited to your personal account within a few minutes.
2. Call support. By calling the toll-free number8-800300-1800 Using the help desk operator, you can also activate the Trust Payment service.
3. Personal Area. A special section on the Rostelecom website allows subscribers to manage all services provided by the company. If necessary, you can take the promised payment in the payment section.

Today, the majority of residents of our country use a variety of communication services. Without access to the Internet, interactive television, landline and mobile communications, it is already difficult to imagine work or leisure. In most cases, these services are provided on an advance payment basis.

Situations are different, and sometimes there may not be time or technical ability to top up your account. In this case, the “Promised Payment” service will come in handy for Rostelecom subscribers. Rostelecom is one of the universal operators in Russia. Millions of customers use the services of this company.

Who can use the service?

How to make a “Promised payment” (Rostelecom)? First, let's look at who the service is available to.

"Promised payment" (Rostelecom) is available to all subscribers of the company who have been using prepaid services for more than 3 months. However, there is one more limitation. Having a positive balance of more than 20 rubles will not allow you to take a “Trust Payment”.

Important! For organizations and other legal entities, the service promised may or may not be available.

"Promised payment" for mobile subscribers

The temporary balance replenishment service is especially relevant for mobile subscribers. You may need to call urgently, while your account may not have enough funds, and the nearest ATM or terminal is quite far away.

Let's look at how to take the "Promised Payment" (Rostelecom) to cellular subscribers:

• via USSD command;
• using your personal account.

The easiest way to activate the "Promised Payment" service is to send a special command. To do this, enter *122*1# on your phone and press the call button. Within a few seconds, Rostelecom will activate the “Promised Payment”, and the number will be replenished with 100 rubles.

Another option is to use your “Personal Account”. After registering and joining, the “Promised Payment” (Rostelecom) service can be activated in the “Payment” section.

"Promised payment" for Internet and IP-TV subscribers

Rostelecom has recently been most actively promoting Internet and interactive television services on the market. Sometimes their users forget to pay the bill on time and access to the network or channels is suspended. In this case, to resume the service, you need to top up your account or activate the “Promised payment” option. The most convenient way to connect the option is through the “Personal Account”.

It is worth remembering that activation of the “Promised Payment” service (Rostelecom) for Internet and TV subscribers is only available with a negative balance. If there are funds in the account, then the option will not work.

Let's look at how to activate the "Promised Payment" (Rostelecom), and in this case, using the "Personal Account":

• go through the registration procedure on the site;
• log in to your “Personal Account”;
• activate "Promised payment" in the "Payment" section.

The registration procedure is quite simple and consists of filling out a small form on the operator’s website. In it, the client needs to indicate his personal data (full name, telephone number), e-mail, and also select a convenient login and password for easy access to managing services in the future.

After registration, you need to log in to your “Personal Account” and connect the available services, following the system prompts. After the services are added to the “Personal Account”, the subscriber will have the opportunity to view information on them, a set of options and a tariff plan, as well as make payments.

Activation of the "Promised payment" service is carried out in the "Payment" section. To do this, you need to select a payment method, indicate which service the “Promised Payment” is connected to, and its amount.

Terms of service

Despite the fact that “Promised Payment” is available to most of the company’s subscribers, there are some requirements that must be met to activate the service; let’s consider the main ones:

1. The service contract must be concluded more than 4 months ago. Subscribers who connected a number, Internet, etc. from Rostelecom less than 120 days ago will not be able to use the “Promised Payment”.
2. No blocking. If a subscriber has used voluntary blocking of Internet access or phone number over the past 3 months, the company will refuse to activate the service by notifying him about it.
3. Negative balance. Internet and TV users can activate the “Promised Payment” only if their account balance is minus; for cellular subscribers it is permissible to have a small amount on their balance, not exceeding 20 rubles.
4. No debt. If subscriber accounts have a negative balance for a long time, then it will be impossible to activate the “Promised Payment” service.

How to pay off debt?

After activating the service, subscribers must replenish their account with the amount of the “Promised Payment” within 5 days. If this is not done, then in the future the company may refuse the “Promised Payment”.

Important! This is a paid service. Its cost is 7-10 rubles, which will be automatically deducted from the next payment.

Where should I go with questions?

If the “Promised payment” option cannot be activated automatically, you can contact the help desk at 88003001800 or one of the company’s offices.

Employees will quickly be able to help you activate the service or perform it immediately.

It is worth considering that during a telephone consultation, the operator will need to identify the client by finding out the passport details or the keyword that was specified when concluding the contract. When contacting the company’s office, it is necessary to provide the employee with an identification document; in addition, some information can only be obtained by the subscriber in person.

The "Promised Payment" service from Rostelecom allows conscientious subscribers to always stay in touch with their friends or colleagues. It is important to understand that this service is intended for emergency assistance in case of insufficient funds on the balance sheet and do not forget to repay the resulting debt on time.