I worked in this charade for only 4 days, and that was enough to run away from there with my hands in my feet. Firstly, the organization of work - for the first two days they didn’t allocate a dispatcher, they give you a list of telephone numbers on a piece of paper, they let you out into the city, they say, if something happens, call them, you start calling, they start yelling at you - they say, why the hell are you calling here?! Call the numbers that are located in the list below - above - in the middle. When you finally get to the right person, the nervous comrade on the other end of the line forces you to write down the order numbers and addresses directly on a piece of paper. By the way, at one of the addresses I had an unpleasant conversation with the client because of this, he did not have time to fill out the form in time, I accordingly I didn’t know the recipient’s address, asked to fill it out, and naturally received an irritated answer: “Where is WhatsApp or your courier application?? What kind of pieces of paper are these??” Nah, that's already an unpleasant moment. Secondly, the work schedule and location of the office. Just one day I left there when the clock showed 18.03, on the other 3 days it was consistently after 19.00, I arrived home at 21.00, the dispatchers don’t care, that’s what they say on the phone - they say we work as dispatchers until 20.00, which means bring the reports before that time, It’s a shame that the courier’s work schedule is until 18.00. Next comes the submission of reports, this is achtung, you need to sign in 10 places on 10 papers, where handwritten, where completely, if you miss something, the old guys who sit at their computers all day begin to yap irritably at you. And when it finally all ends, you go to the metro, but it is located at a decent distance, like Kozhukhovskaya, like the Dubrovka MCC, you generally have to walk at least 15 minutes to get to the last one, the advertisement says “7 minutes from the metro,” of course, to the entrance, but from the checkpoint it’s another 10 minutes along hills and slopes, since their office is located on the outskirts. Well, thirdly, on the third day, hallelujah! They finally assigned me a dispatcher and registered WhatsApp. But that’s where all the positive ends, the WhatsApp dispatcher throws you stubs of screenshots with orders, which are all the same and on which you have to endlessly poke, look for the one you need and enlarge (it’s like a website that is not suitable for mobile devices). On one of the orders, the client completely forgot that she had ordered courier services, asked me to dictate the name of the company where the delivery needed to be made, I dictated, then for another 45 minutes I made my way to her through several checkpoints to get the documents, in general, I delivered as needed, the recipient thanked and said that I was waiting for these documents. And then the next day, in the middle of it, the dispatcher calls and starts yelling at me irritably, saying that I delivered to the wrong place, that he will write me a fine, that I’m a brainless deer, etc. It was just about the client who forgot. I calmly explained that, firstly, the name of the company was the same, secondly, the recipient himself stated that he was waiting for these documents, and thirdly, it’s generally not very convenient to work, constantly pushing pictures apart with your fingers and receiving passes for 45 minutes. To this, he began to shout at me that most of their clients are stupid and that I have to ask them 10 times for the accuracy of the address, and then from shouting he switched to an untied tone: So, now you deliver what you received today, and then you have to fix your mess, otherwise you will have problems! Of course, I couldn’t stand it, and the working day was already coming to an end, I went to the office, I asked the old guys a question - What’s going on? What kind of threats? They are not us to me! This is the dispatcher! Next, I ask you to pick up the delivery documents so that I can figure out what I delivered wrong? Of course, there was a refusal - they say this is not according to the rules, the documents cannot be raised! Next, I sent them the documents that had not been delivered that day (and how can you deliver them in conditions when they are yelling at you and threatening you) and left them with a light heart. Well, a week later I found an excellent courier job in a transport company, which is located a 3-minute walk from the metro, in which I have a salary of 35 thousand, registered according to labor, where they treat me like a person, and not like cattle , where a day I need to make only 3 - 4 deliveries to normal people with exact addresses and at 13-14 o'clock in the afternoon I am already free, where I submit reports to my boss in half a minute and in which I do not need to put 10 signatures, where I have already received two salaries within the agreed time frame. In general, I still can’t believe the feeling of going from hell to heaven. Well, I advise applicants to bypass this office; by the way, the dispatcher told me so - that they don’t care that someone quits, every day several dozen new ones come. Good luck to everyone in their search for a normal job, especially since it may be near you!
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This time we will analyze in detail the tracking of Courier Service Express parcels (CSE). It cannot be said that this delivery method is relatively new, but it has gained its popularity recently, thanks to large Chinese stores like and, of course, the most popular.
If earlier KSE acted as an intermediary between the Chinese and Russian sides regarding delivery, similar to how SDEK or Pony Express do it, now with the development of the “” section on AliExpress, they are increasingly being attracted as a contractor for the delivery of goods within the country. Despite the fact that the delivery service is the same, the methods of tracking their parcels can be completely different and depend on the sender.
Where to track a KSE parcel
As already noted, Courier Service Express is an independent courier delivery service, but you will almost never see their name directly among the list of delivery methods from the same AliExpress; it will usually be indicated. This is because they act mainly as an intermediary between the logistics center and the client, and perform exclusively their narrow range of tasks - to deliver from point A to point B.
For delivery within Russia, for example, from a MALL, Courier Service Express most often transfers the parcel, even despite the fact that they themselves provide courier delivery to the door. However, recently they prefer to concentrate more and more on logistics, which is why they delegate part of their authority in the field of delivery to contractors.
Finding out that your parcel was transferred to Courier Service Express is quite simple, using the example of the same 007EX, after the order is collected and completed, the parcel will go to sorting, from where it will be sent for delivery with the status “Sent by the transport company KSE”.
Of course, you can continue to track the movement on the 007EX website, but you need to take into account the fact that the track code information will be updated with a delay, so it is much easier to track the current status of the movement of your parcel on. Compared to those from China, you won’t have to wait long; delivery is usually carried out within one week, depending on your location.
As already noted, CSE services are used not only by logistics centers for the delivery of goods throughout Russia. When delivering goods from China, a combined method is often used, where one part of the journey the parcel is delivered by the Chinese intermediary ETS Express, and after passing through customs it is transferred to our courier services. Previously, parcels were almost always collected from our side by or, but now more and more often you can see Courier Service Express doing this.
After your parcel is transferred to the CSE, the status “Cargo received at the CSE warehouse” will appear. The courier will contact you within 1-2 days to confirm a convenient delivery time for you. If for some reason we were unable to contact you, the status “The cargo has arrived at the problem cargo warehouse” will appear.
There is nothing wrong with this if you initially tracked your CSE package and understand the essence of what is happening. In such a situation, you just need to call Courier Service Express, give your invoice number and agree on a convenient delivery time; by the way, you can do this online on their website.
It doesn’t matter where the delivery was from, inside Russia or directly from China, if you couldn’t be reached by phone, then all CSE parcels without exception end up in a warehouse for problematic cargo, where they are stored for a limited time, awaiting the recipient’s response, if no one gets in touch - parcels returned back to the sender.
Despite the fact that Courier Service Express does not yet deal with the full cycle of delivery of parcels from AliExpress, but only plays its assigned role in all this, we can confidently say that the delivery service copes with its task perfectly.
Specifically in our case, all parcels, without exception, were delivered within a week, and the courier always called in advance and agreed on a convenient time, and did not arrive at a time convenient for him, thereby presenting you with a fait accompli, as happened with other similar courier services.
Considering that AliExpress is active with fast delivery throughout Russia, it is quite possible that in the near future “Courier Service Express” will become one of the main intermediaries in the field of local delivery, on a par with SPSR, which is now still more often used for the delivery of goods from MALLNIYA.
By the way, if it was not distributed before, now the management of Alibaba Group has changed its opinion on this matter and the situation has changed radically. Therefore, those who want to save a little on their own purchases can join after first studying, thereby starting to save literally from the next order.
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JNT************YQ received in 20 days
Both services, J-Net and CourierServiceExpress, worked promptly. The parcel was in the city within 20 days. Everything arrived safe and sound, the packaging was not damaged. The entire route of the parcel was tracked through the GdePosylka website.
JNT************YQ received in 30 days
The track code was tracked throughout the entire route. Even too informative. Let's say the meaningless message "Left the waypoint." What point? in what city? Well, this is nitpicking. The most important thing has arrived. The parcel was delivered by a “Courier Service” employee; no scans of the passport were required; it went through customs without any problems. The seller immediately after sending the parcel said that he had sent the parcel and if you have any questions, do not hesitate to contact me. I reviewed the unpacking of the package. The box was dented, but the product was not damaged. Thank you, the program is good. I recommend.
The parcel from China to Kamchatka was delivered in 12 days. Super. If only all Russian postal services worked like this.
JNT************YQ received in 11 days
It’s very bad the package arrived open and the most important thing was just welded together. Would you like to send a photo?
JNT************YQ received in 12 days
The parcel arrived surprisingly not wrinkled, not beaten, the box was intact without any deformations. The courier called in advance and asked what time would be convenient for delivery. The courier is polite.
a month in China with J-NET, then 5 days Moscow - Novosibirsk, and then CourierServiceExpress. For 2 weeks in Novosibirsk, every day it was tracked that it was given to the courier in the morning and returned in the evening for a reason - the phone was blocked, inaccessible, etc., etc. Although, of course, there were no calls. And suddenly two weeks later a call - are you home? Yes. I’ll deliver the parcel in 5 minutes, and I did.
The parcel was delivered quite quickly, by J-NET and CourierServiceExpress. intact and safe. Thank you and recommend.
ETS************YQ received in 26 days
Terrible delivery by CourierServiceExpress. I spent two weeks in a warehouse in Moscow, several times they wrote back that they couldn’t get through (nonsense). After contacting them by phone for the third time, they finally delivered (and not on the agreed day).
If I had not tracked the parcel, I would never have received it. After arriving in my city, miracles began to happen. Either my phone is inaccessible, or I’m not there. At the same time, there were not a single call from the courier and there were no missed calls in general at this time. In the end, it was possible to get delivery only after two calls to the support service.
I thank the service for a decent job. Package. It was “untraceable” according to the terms of delivery, however, the service informed, as far as possible, about its movement. The parcel arrived without any damage, the courier did an excellent job (called in advance, agreed on a time, arrived on time). I can't make any comments. I thank the employees for their work. If necessary, I will use this service again. I recommend.
Very fast delivery. Ordered on Sunday evening, courier delivered on Tuesday morning. Great service!
JNT************YQ received in 26 days
ORDERED 05/28/2019 RECEIVED 06/25/2019 Excellent packaging, excellent condition!!! Thank you very much!!!
JNT************YQ received in 3 days
Very prompt delivery, thank you. The quality of the product is good, just right for a small TV for the kitchen.
I received the parcel. It took 24 days to arrive. The packaging was safe and sound. The tracking was satisfactory. The courier was a polite and kind girl. I called in advance and asked when it was convenient for me to receive it. Courier Service Express worked very quickly. After reading the reviews, I expected that the parcel would be on the way much later longer. Thank you.
A good company, though I didn’t wait for it to arrive, the courier came and picked it up himself. I even want to go and work for this company.
JNT************YQ received in 21 days
The parcel is tracked. Delivered on time. Everything is intact. The courier delivered to the house. It reached Ufa (Bashkiria) in 21 days. I recommend.
JNT************YQ received in 24 days
The package (box) was in perfect condition. Everything is good inside too. The courier arranged a meeting by phone and arrived at the appointed time. Everything went politely. P.S. Maybe someone was unlucky with the delivery, but everything worked out for me.))
JNT************YQ received in 34 days
Thanks to the J-NET service. The parcel arrived in very good condition. We wish this service all the best. Equal thanks to Courier Service Express. The parcel was delivered at the agreed time in “excellent” condition. We wish everyone all the best! There is no doubt about the competence and reliability of these companies.
AEW************U4 received in 6 days
The parcel with a stabilizer for a smartphone was received on May 19, 2019. The journey took 6 days, including a stop at an intermediate warehouse for 1 day. The parcel was received from the courier of the KSE service, the parcel was without damage, the performance of the stabilizer was checked - there are no complaints! Many thanks to the Tmall seller and the KSE service!
JNT************YQ received in 42 days
I received the parcel faster than promised (42 days versus 65). The product arrived intact, the packaging was not damaged. The cargo itself was packed in polystyrene foam and covered with film with air bubbles on top. Overall everything is good.
JNT************YQ received in 19 days
Delivery of parcels from China to Perm. Very fast. Paid on April 11, sent on April 13, delivered to the apartment on May 8. I was worried because I ordered it for the first time. But tracking the parcel is very convenient, messages were sent to the mail promptly, in real time. The terms were not very clear when the parcel was sent abroad, but in Russia the tracking did not raise any questions. The parcel is packed in cellophane. Before delivery, the courier called and agreed on a convenient delivery time. I thought that there would be a delay due to the May holidays, but no - the service worked very quickly. Thank you very much for your work!
JNT************YQ received in 35 days
The parcel took 35 days, the delivery service delivered it to the place of work on the same day it arrived. I give the delivery service a 5.
JNT************YQ received in 50 days
The slowest delivery in my entire history of dealing with couriers, I used to think that Russian Post works poorly, but compared to Courier Service Express they turn out to be even great. In short, Nikonor’s office, if I hadn’t started looking for my parcel myself, it wouldn’t have been delivered because without calling more than once, they noted that the recipient’s number was incorrect, although I called them at the same number when I was looking for my parcel, the couriers call with a tone of disgust and they notify that they will be there within an hour, that is, I have to rush home through Moscow through traffic jams, etc., etc. In short, CSE is a complete headache from meeting such a bunch.
JNT************YQ received in 38 days
I received the parcel, it took a long time 38 days. I ordered a soldering station. The delivery was carried out by the logistics company JNet service. I wanted to leave negative feedback for the long delivery, but since the station is in good condition, I changed my mind. And also, I ordered delivery from Russia but the seller sent it from China. I checked the station, everything is working properly and in excellent condition. Goods match the description. I would like to recommend the seller, but I will not because I did not fulfill the buyer’s requirements regarding shipping from Russia.
JNT************YQ received in 28 days
Thanks, everything works as expected. I figured everything out quickly. I haven't tried the microphone yet. The sound from different sources is different, but mostly acceptable, sometimes even very good. I repeat - it all depends on the source. I recommend it.
JNT************YQ received in 27 days
Delivered by courier to your door in 27 days. J-NET and Courier Service Express, I think in a short time. Everything is fine with the parcel and the product. Thanks everyone for participating!
ETS************YQ received in 16 days
The parcel was brought by a courier to your home by calling. For Primorye, the delivery time is very short, 16 days, which was very pleasing. The parcel is tracked to the border. I am satisfied with the delivery services. Everything arrived safe and sound.
JNT************YQ received in 27 days
The parcel arrived with a slight delay due to shipping! In general, everything is excellent! Both the product and the transit time!
JNT************YQ received in 31 days
It's good that I still have a tablet. I ordered a watch before, so someone wears it and TK. True, when the parcel was in Kazan, it was delivered by an express service courier or something like that, there are excellent couriers who take the parcel from the warehouse and return it in the evening, checking the box that they did not reach me by phone. A blatant lie.
ETS************YQ received in 10 days
I’m not very pleased with the work of the local (Tambov) CourierServiceExpress, the first time they didn’t offer to deliver the parcel to the house at all - they say, pick it up yourself, the second time they reluctantly delivered it to the entrance, I had to get dressed and go downstairs.
ETS************YQ received in 14 days
Expectedly fast. They could have done it faster, they called and discussed a home delivery date. I wish everything would always be delivered like this)) Although it was possible to save money on this kind of personal delivery.
AEW************U4 received in 3 days
3 days before Magadan! Sender TiMall Moscow, delivery CourierServiceExpress, just a record for shipments!
ETS************YQ received in 12 days
All OK. They called an hour in advance, but couldn’t receive me that day. On the trail. day brought to work. everyone is happy +5!
AEW************U4 received in 1 day
The parcel arrived quickly, I ordered the second in the evening, it arrived on the third in the evening. Everything arrived safe and sound, everything was well packed. The courier was polite, he called an hour before arrival. I am very pleased with the delivery service, everything was prompt and most importantly, everything was whole and well packaged.
AEW************U4 received in 4 days
The courier service did not disappoint! Delivered in 3 days! Moscow-Yuzhno-Sakhalinsk - 3 days - This is cool! Please note or encourage the manager Ekaterina, who issued the order on 04/03/2019, at 57 Mira Ave. of 101. To confirm, call by phone number specified in the order.
JNT************YQ received in 9 days
J-NET and CourierServiceExpress services worked perfectly, the package was delivered directly to the door within 9 days. The product arrived well packaged, intact and without damage to the packaging. The track was tracked throughout the entire period. I recommend the services and this service “Where is the parcel”.
AEW************U4 received in 2 days
in two days the parcel was delivered - just like in civilized countries - order from China - 2 days - you unpack the parcel, but there’s one thing))).......the goods were already in Moscow))
ETS************YQ not received in 94 days
The parcel was ordered on February 23rd, today is May 31st. The parcel has not yet reached the addressee. The senders are silent. No one knows where the parcel is
ETS************YQ not received in 12 days
A parcel with flu from Ali, delivered throughout the Russian Federation by CourierServiceExpress, was successfully completed by this service. On May 16th it was sent, on the 22nd it arrived in Moscow (here I was delighted with the fast delivery), on May 25th it SUDDENLY went to Krasnodar (?!), on May 26th it was successfully handed over to some completely left-wing person (!!!). No one ever contacted me. The Chinese, of course, agreed to refund the money, but the aftertaste - you know...
Add CSE invoice numbers to your personal list and receive up-to-date information on order statuses.
The developed international rail transportation service allows cargo to be delivered quickly and inexpensively. The ability to track goods is an additional advantage of this option; each customer can find out the exact location of the cargo at any time. The railway is advantageous when transporting large quantities of inexpensive goods. This type of transportation is often used to export goods from regions with poor climatic and weather conditions.
The freight forwarding company Courier Service Express offers its clients a wide range of transport services. Well-developed routes and inexpensive warehouse services allow us to provide optimal delivery in terms of speed and cost. By agreement with the client, he can carry out customs clearance procedures and freight forwarding. The company offers group delivery to small and medium-sized businesses. Then you won’t have to pay for the entire container, but only for the space used for the goods.
Where to get and how to track the CSE invoice number
Courier Service Express organizes the transportation process by containers, air transport and groupage cargo. To send the cargo, a consignment note is issued, where the information about the shipment is entered. This is the main and necessary document confirming the legality of the movement of cargo by a transport company.
The CSE invoice is marked with a barcode identifier. This barcode is needed to monitor the movement of goods. The invoice also has a printed shipment number. It is by this shipment number that you can track the CSE cargo..
The invoice is issued in several copies. One copy is given to the sender when completing the documents. Another copy of the CSE invoice accompanies the delivery and is handed to the recipient upon receipt. And one copy of the document is transferred to the CSE warehouse in the recipient’s city in case of delivery of the parcel to the point of delivery of orders.
That is, the sender can immediately track the Courier Service Express shipment. The recipient only after receiving it. When delivering parcels from online stores, the CSE tracking number will most likely be indicated in the order details.
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
